Many Salespeople lose focus once a property goes under offer and they move onto the next “deal”. A large part of a Salespersons role is making sure the offers become unconditional. This is where the skill of negotiation, patience, fast thinking and problem solving set apart the OK salespeople from the ones who achieve great results.
Once a contract on a property becomes unconditional there are a number of administrative duties that need to be undertaken, not the least of which is putting up the sold sign. Between unconditional and settlement day is often when relationships are built or lost. Some agents will lose interest in the client and move onto another while the true professionals will work with the customers and clients to make sure the process is smooth and that they lock in long term repeat and referral business by adding value.